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November 2022 NHW Updates

Posted on 14th November, 2022



Criminal Damage to a Motor Vehicle


A car has sustained damage on the 8th between 5:30pm and 10pm whilst parked on Orchard Close, Weston Super Mare. The owner of the Fiat 500 returned to find a brick had been thrown through the windscreen, all the tyres had been slashed and the vehicle had also been scratched.


Any information please contact the Police on 101 quoting reference number: 5222269364 stating NHW release. Or call Crimestoppers on 0800 555 111. Thank you for your support




North Somerset – Public Living Rooms


North Somerset Council have released a map of their Public Living Rooms.


So, what is the aim?


As a response to the Cost of Living crisis, with the impact upon heating costs in particular, many Local Authorities in the UK have set up local responses, known as “Welcoming Spaces”, “Warm Spaces” etc.


In North Somerset, we wish to create a network of Public Living Rooms (we think this name accurately reflects the type of non-stigmatising space we are aiming for), a group of places where people can come together to stay warm, perhaps enjoy a cup of tea/coffee and a biscuit.


Our goal is to create a directory of all the places available to our residents across the public, private, health and voluntary sectors and to ensure this information is clearly promoted so everyone who is feeling the cold knows where they can go to get warm, stay warm and enjoy a little company and some hot refreshments.


Here is the link to the North Somerset site and map.




Roof Repairs...Buyer Beware!

Posted on 27th February, 2022

Your message: Hi I live in Ferry Lane, Lympsham, we’ve just had upon solicited roofers van coming round knocking on doors offering ridiculously low prices in the first instance to repair roofs. Beware BW Roofing and politely decline their services. They looked at my roof quoted a low price which was ridiculous and said they would review once they looked at it closely but they might have to change all the battens which of course you can’t see from the roadside. They are, according to the van from Guildford area.

Message received 23/2/22

July and August 2021 NHW Updates

Posted on 31st August, 2021



Vehicle Crime


Criminal Damage to a Motor Vehicle.


A motorcycle has been damaged during the early hours of the 28th whilst parked in Sandford Road, Winscombe. The owner of the 125CC bike returned to find damage to both the engine and the frame work in a failed attempt at stealing it. It is understood the offender/s may have been trying to access the vehicle immobiliser and steering lock.


Any information please contact the Police on 101 quoting Ref number: 5221199179 stating NHW Release or Crimestoppers on 0800 555111. Thank you for your support.


Vehicle Crime.


Another motorcycle has been damaged between the 28th and the 30th whilst parked in Dark Lane, WSM. The owner parked the motorcycle due to a flat battery and upon return found the bike had been moved and heavily damaged with parts removed, wires accessed from several points and “Ripped Apart” as described by the owner.


Any information please contact the Police on 101 quoting Ref number: 5221200376 stating NHW Release or Crimestoppers on 0800 555111. Thank you for your support.



Scams Advice Officer, Trading Standards (Free Service)


Dear All,


My name is Linda Griffin and I am a Scams Advice Officer with North Somerset Trading Standards working in conjunction with Age UK Somerset. My job has many different facets but the one I enjoy most is giving talks to groups like yours about current scams, how some can be avoided and also dealing with the side effects of being scammed.


This is a free service and should it be something that you would be interested in please ring me on: 0744 398 3505 or email lin.griffin@ageuksomerset.org.uk Best wishes Lin Linda Griffin



Online sellers asked to be wary of money transfer scam


Anyone selling items online is being warned of a scam which sees buyers pretending to have transferred money but making off without paying for the goods.



Forcewide – 10,000 cannabis plants seized


Please see the attached document for news about cannabis seizures made by Avon and Somerset Police and hints on how to spot potential sites being used for its cultivation.



Vaccine Passport Scams


Please see the attached document for information from ActionFraud about fake emails claiming to be from the NHW. These say they can provide people with a “digital passport” to prove you’ve been vaccinated, but have links within them that can steal personal and financial information.



More than 1000 wearable tech wristbands handed out to safeguard people living with dementia


More than 1000 wearable tech wristbands have now been handed out as part of the Avon and Somerset Dementia Safeguarding Scheme, launched last year in collaboration with the Senior Citizen Liaison Team Charity.


Using Near Field Communication (NFC) technology, the wristband stores essential information about the wearer, including their name and details of next of kin. This information can be used by emergency services, health professionals or community members to get the wearer back to safety should they be found whilst lost or confused.


There are still plenty of wristbands available to the public and care homes, free of charge thanks to charitable funding.


Sgt Stuart King, who leads the initiative in addition to his role as a response officer said “I have been overwhelmed with the positive attention and wider support this scheme has received from the public. To hear the positive feedback and reassurance that the scheme brings to families and the people living with Dementia makes it all worthwhile.


“I would like to thank Bristol Dementia Action Alliance Charity, Senior Citizen Liaison Team Charity, Wessex Water, Bristol Water and Western Power Distribution for the funding to purchase the NFC wristbands.”


To apply for a wristband, visit the Dementia Safeguarding Scheme (also known as the Herbert Protocol).


Further information can be found here. Further support for families affected by dementia is available at the Avon and Somerset Dementia Forum on Facebook.



Staying Safe Online


Please find attached a useful leaflet on how best to stay safe online.



New partnership helps police protect victims targeted by fraudsters in gift card scams


Avon and Somerset Police have identified and supported a number of fraud victims thanks to a new partnership with supermarkets designed to help prevent scams.


Fraud Protect Officers launched the initiative back in April after seeing a noticeable rise in scam cases where victims were being asked to purchase gift cards instead of sending money in the more typical ways. We have since been contacted multiple times by stores who have recognised the signs of customers being coerced into buying gift cards by fraudsters.


In most cases the requests for gift cards have been a part of a bigger scam where victims have unwittingly handed over thousands of pounds to criminals over a period of time.


What are scams involving gift cards?


It normally starts by fraudsters trying to gain the trust of their victim, and this process can happen over a period of weeks or months. It can be via the internet with someone posing as a person they are not, often involving an element of romance, or over the phone with a fraudster who is lying, claiming to be working for a reputable organisation, such as the police or HMRC.


Having gained the victim’s trust, they will ask them to purchase gift cards for them and will typically invent a time-critical reason as to why they need the victim to help them.


Once the victim has bought the gift cards they are then asked to provide the individual number on the vouchers. The fraudsters may drain the value of the card, but typically sell the gift cards on. They will usually then ask the victim to go and buy more for them.


Fraud protect officer Amy Horrobin said: “In a large number of these cases, sadly, the victim is taken in by the scam because they are trying to help others, whether that be someone they believe to be a love interest, or a reputable agency.


“These fraudsters are unscrupulous and are only interested in taking people’s money.


—Amy Horrobin, fraud protect officer


“It is brilliant that people are increasingly wary that they shouldn’t hand over banking information or transfer money to people they don’t know, but it means these fraudsters are coming up with more elaborate ways to steal innocent victims’ cash. People don’t tend to associate gift cards so readily with scams.


“If you have been a victim, please report it.”


What are Avon and Somerset Police doing?


We approached several supermarkets in the spring and encouraged them to make their staff aware of these scams and provided them with three simple steps to follow:


•If a transaction seems suspicious, don’t be afraid to challenge the customer and what the purchases are for


•Look out for anyone who appears to be nervous or anxious about what they are doing


•Report it to the police if you think someone is in danger, or a crime is being committed


Fraudsters in years gone by have asked victims to buy iTunes or Amazon vouchers, but we have seen an increasing number of crimes involving the purchase of Steam cards. Steam is an online platform where people can download and play games.


Our proactive work has led to staff at Sainsbury’s stores across the force area – or at Argos stores based within the supermarkets – to recognise several customers as a potential fraud victim. They have referred those incidents to us, allowing us to investigate and support the victim by firstly helping them to realise that they are a victim of fraud, and then providing them with advice and the tools to keep themselves safe in the future.


The incidents reported to us include:


•Sainsbury’s in Taunton contacted us in May amid concerns for a shopper who had made several purchases of Steam cards totalling £140. When we made contact with the victim, it transpired they had been contacted by several people via a gaming app claiming to be single mothers unable to feed their children. In total, he parted with approximately £2,000.


•That same month, a customer who had bought a number of Steam gift cards over a period of weeks then tried to buy a £500 voucher. When approached by staff at Argos in Street, she said she had been asked to buy them for a man living in America who wanted to marry her. We made contact with the victim and established she was the victim of romance fraud. She had been in conversation online with someone with a fake profile and had sent a total of £4,000 to the fraudster.


•And in June a shopper in Bridgwater attempted to purchase two £500 Steam gift cards. They had been phoned by someone claiming to be a police officer, claiming a car had been found in Wales with paperwork linking the vehicle to them and that it also contained drugs and guns. The fraudster said that unless gift cards were bought then the woman could be arrested. We’re continuing to support the victim with advice to help them deal with any future phone scam attempts.


We have contacted other supermarkets too and hope to extend this initiative further in the future to prevent more people being scammed.


Fraud protect officer Jordan Coates said: “We’re really grateful for how seriously Sainsbury’s have taken this issue and supported our fraud prevention work. Their staff have allowed us to intervene and almost certainly prevented victims losing out on large sums of money.”


How to spot the signs of gift card scams


Key signs of a gift card scam are:


•Someone you don’t know, or haven’t met in person, asks you to buy gift cards for them


•Often they will claim it is an emergency


•They will often pull at heart-strings and say you are the only person they can turn to


Our advice to anyone who is asked to buy gift cards is to remember that they will never be a legitimate form of payment under any circumstances, so these requests will certainly be part of a scam. Payment in the form of gift cards is convenient for the fraudster, less likely to be intercepted, and difficult to trace back to them, compared with bank transfers.


Amy continued: “Victims often feel pressurised into buying the gift cards by the situation the fraudster places themselves in. This is a deliberate ploy to prey on the victim’s emotions and seek them to make a decision that rationally they would not make otherwise.


“We would urge anyone who finds themselves in this situation to take a step back and think ‘could this be a scam?’ and to ask someone else’s opinion if unsure. If contacted by an organisation saying they need you to buy gift cards, it’s safe to assume it’s a scam.”


Jordan added: “The police, bank or other reputable organisation will never ask you to obtain gift cards for them, in the same way they will never ask for your PIN number or you to withdraw money for them. If unsure, find a phone number for them – don’t use any number provided by the suspect – and call them to check.


“If you are asked to obtain gift cards by someone you have been speaking to online, you are likely a victim of romance fraud.”


Advice from victims


Some of the victims we have helped in recent weeks and months have offered the following advice to people.


One female victim said: “Tell someone else about what is being asked of you. I have a carer who could have helped me but the fraudster told me I could not tell anyone. I felt very isolated and frightened.”


A male victim advises checking how many profile pictures a new request has and look at their biography or description. He said if he’s never met them, they only have two or three photos and minimal personal details he will not engage with them online.


He added: “The language my scammer used was fractured and often did not make sense.”


He went on to praise the work of Avon and Somerset Police fraud protect team, saying: “Thank you Amy and Jordan for everything you have done and continue to do. You saved me a lot of money and I hope by speaking out it helps others.”


How to report scams


Under-reporting is a real issue with these sorts of crimes as victims wrongly believe they would be wasting our time, there’s nothing that can be done or they feel embarrassed by what has happened.


We urge anyone in this situation to report it to Action Fraud on 0300 123 2040 or at http://www.actionfraud.police.uk



ASB Awareness Week 19th / 25th


To mark UK’s first ASB Awareness Week.


Avon and Somerset Constabulary has joined a national campaign that is bringing together people and organisations from across the country to take a stand against anti-social behaviour and make our communities safer.


Running from July 19 to 25, ASB Awareness Week – Making Communities Safer aims to encourage communities to take a stand against ASB and highlight the options available to those facing it.


Organised by community safety specialists Resolve, ASB Awareness Week is being backed by the Home Office, Ministry of Housing, Communities and Local Government (MHCLG), Local Government Association (LGA), National Police Chiefs’ Council (NPCC) and the National Fire Chiefs’ Council (NFCC).


Within Avon and Somerset Constabulary we are conducting both an Internal and External Awareness drive during this week. We are show casing the excellent work our neighbourhood Policing team, Anti-Social Behaviour Teams and victim Care services carry out on a daily basis to ensure that officers across the force are aware of just what we can do to support victims.


‘Its just ASB’. Far too often this phrase can be used to describe the actions of people in the community that are having a detrimental effect on the wellbeing of others, which can lead to victims of ASB being persistently targeted. We as a Police Force want to directly challenge that view and ensure that the victims of Anti Asocial Behaviour in the communities of Avon and Somerset know they have the support of our organisation and partners and have the confidence to report any incident of ASB to the Police.


Chief Inspector Rob Cheeseman (Force Lead Officer for Anti-Social Behaviour) said: “This is a very exciting and important week to be part of. To have the opportunity to raise the awareness of Anti-Social Behaviour to our communities is fantastic. It can never be underestimated the affects ASB can have on the victims, and I want to encourage all victims of Anti-Social Behaviour to have the confidence to report incidents to the Police and allow us to investigate, deliver problem solving and sign post victims to partnership support services.


Attached to this email is a Poster detailing ASB Awareness Week, and we would ask that all members of the Neighbourhood Watch Scheme show support to this week and put these posters in to your community to help raise awareness.


Rebecca Bryant OBE, chief executive of Resolve, said: “We need to change the way we think about ASB. It is not low-level crime. It devastates the lives of victims and communities and can be a precursor to more serious crime.


“As the nation begins to recover from the impact of the pandemic and our society and economy celebrates the start of return to normal life, it is important that the challenge of ASB continues to be given the priority it needs nationally and locally so that people feel safe in their homes and communities.


“We are delighted to have Avon and Somerset Constabulary involved in this hugely important and successful campaign.


“It is vital to develop partnership approaches across communities to deal with the growing challenges around ASB.


“Everyone has the right to feel safe in their home and community.”


For more information visit http://www.resolveuk.org.uk/asbawarenessweek


If you would you like more information on reporting ASB or the services that can be offered please contact your Local Policing Team.


Contact Details available through the Avon and Somerset Constabulary Website.


Attachments: asb-awareness-week-mp



Witness appeal after necklace robbery in Weston-super-Mare


We are keen to speak to a dog walker who may have witnessed a robbery in Weston-super-Mare on Tuesday 13 July.


At approximately 10.30am, a female in her 60s was walking along the footpath adjacent to Ewart Road when a male briskly passed her.


He then turned around and pulled a gold necklace from around her neck and made off with it in the direction of Baytree Road. He is described as white, with short dark hair and was wearing a black tracksuit and trainers.


The necklace had a safety chain and has not been recovered at this time.


A 29-year-old male has been arrested and released on bail.


Investigating officer Carol Howell said: “One arrest has been made and enquiries are continuing.


“We believe there was a dog walker in the area who may have witnessed the incident and tried to pursue the offender.


“We’d be grateful if they would get in touch, or any other witnesses, through our website or on 101 quoting reference number 5221157563.”


You can contact the independent charity Crimestoppers 100 per cent anonymously on 0800 555 111 or via their Anonymous Online Form.


No personal details are taken, information cannot be traced or recorded and you will not go to court or have to speak to police when contacting Crimestoppers.



See previous NHW Updates

May and June 2021 NHW Updates

Posted on 4th May, 2021




Residential Burglary


A home has been burgled between 11pm on the 23rd and 6am on the 24th in Barton Road, Winscombe. The offender gained access via a conservatory door, and once inside stole a tin box, £20, two bank cards and a bunch of keys.


Any information please contact the Police on 101 quoting Ref number: 5221140942 stating NHW Release or Crimestoppers on 0800 555111. Thank you for your support.



Covid Digital Passport Scam


A new scam has been identified targeting the Covid Digital Passport scheme. Fortunately it appears this fraudulent website has since been closed, but as per the attached document there will undoubtedly be others so please remain aware.


Do please take a look at the attached file.


Thanks to our NHW Coordinators for raising this with me and National for producing the attached document.






The following crimes have occurred in your area recently:


Someone entered a garage on Vereland Road, Hutton, during the night of Thursday 17 June. The offender(s) have entered the garage through an unlocked rear door and have stolen a large amount of gardening equipment and other tools. A nearby CCTV camera suggests that this crime happened at approximately 3am. If you contact the police about this incident, please quote Reference number: 5221136138.


The front and rear number plates were stolen from a vehicle while it was parked on Bridgwater Road, Bleadon, during the night of Thursday 17 June.


We recommend that drivers take extra precautions to prevent this type of crime. Screws that only tighten-up are one option, but please check that this won’t affect any warranty you have for the vehicle.


If you contact the police about this incident, please quote Reference number: 5221135953.


If you have any information regarding these incidents contact the Police on 101. Alternatively you can call Crimestoppers anonymously on 0800 555111



Residential Garage Burglary


A garage has been unlawfully entered on the 17th between 2am and 4am in Vereland Road, Hutton. The offender’s most likely used a ladder from a nearby property to climb over the fence into the garden and the entered the garage via an insecure door where multiple items have been stolen from within including a Lawnmower - Unknown make but black and orange, Strimmer - Black and Decker, Toolbox, Tools, Sander, Tile cutter, New boots - Unknown make, Bottles of wine and beer, Workmate bench, Orange box of sockets, Wrench set, Extension lead, Watering can and a Broom.


Any information please contact the Police on 101 quoting Ref number: 5221136138 stating NHW Release or Crimestoppers on 0800 555111. Thank you for your support.



Somerset – Extreme right-wing terrorist sentenced to 23 years


A man from Somerset has been found guilty and sentenced for sharing terrorist material and possession of explosives.


Please see the attached document for details.



Attempted Theft


The same person has made two attempts to steal a copper hot water tank from outside a property on Parsons Way, Winscombe. This happened at 9 and 11.40am on Thursday 3 June. The offender arrived in a white van. 


If you have any information regarding this incident contact the Police on 101 and quote Reference number: 5221123148. Alternatively you can call Crimestoppers anonymously on 0800 555111



Somerset: Gov.Uk Scam Email


Please be aware that today I have received an email claiming to be from Gov.UK advising that a number of National Insurance Numbers have been disabled following reports of fraudulent activity. The email states that if you are the recipient of such an email then your NIN as they state has been disabled and you must reactivate on the Red (Start Now) button shown on the attached document.


If you receive one of these emails, please Do Not follow the instructions and Do Not click on the Red (Start Now) Button, simply delete it immediately.


Please take a look at the attached document to familiarise yourself with the scam.



Theft from a Storage Container & Vehicle Crime.


Theft from a Storage Container.


A storage container has been broken into in Whitley Road, Banwell sometime between mid-afternoon on the 16th and 11:30am on the 19th. Offender/s have forced their way into the secured container and have stolen 2 motorbikes described as a KTM 150 Motocross Bike in Black and Orange and a Pit Bike KM140MX Black & Red (Bright Pink Spokes).


Any information please contact the Police on 101 quoting Ref number: 5221109636 stating NHW Release or Crimestoppers on 0800 555111. Thank you for your support.


Vehicle Crime.


A car has been damaged whilst in a carpark in Cowslip Lane, Hewish sometime after 10am on the 17th. The owner of the Toyota vehicle returned to find the Catalytic Convertor had been stolen.


Do please remain alert to any suspicious activity particularly around the underside of any vehicles. Honda, Toyota, Lexus & Hybrid models in particular, reporting immediately anything you feel unusual, this may include observing more than one person, jacking a vehicle in a hurry and cutting noises.


Any information please contact the Police on 101 quoting Ref number: 5221108455 stating NHW Release or Crimestoppers on 0800 555111. Thank you for your support.



Vehicle Crime


A car has been damaged at some point between the 29th April and the 4th May whilst parked on the owner’s driveway in Hutton Hill, Hutton, WSM. The owner of the Lexus vehicle returned to find the Catalytic Convertor had been stolen.


Do please remain alert to any suspicious activity particularly around the underside of any vehicles. Honda, Toyota, Lexus & Hybrid models in particular, reporting immediately anything you feel unusual, this may include observing more than one person, jacking a vehicle in a hurry and cutting noises.


Any information please contact the Police on 101 quoting Ref number: 5221096262 stating NHW Release or Crimestoppers on 0800 555111. Thank you for your support.



Theft and Handling Stolen Goods.


A site has been unlawfully entered in Greenhill Road, Sandford sometime between the 1st and 4th May. The offender/s have gained access by opening fencing and have then gone on to remove a quantity of insulation products and scaffolding parts.


Any information please contact the Police on 101 quoting Ref number: 5221095900 stating NHW Release or Crimestoppers on 0800 555111. Thank you for your support.



See previous NHW Updates


April 2021 NHW Updates

Posted on 1st April, 2021



Flubot, Text Message Scam


We have been made aware of a new text message scam called Flubot. This is a malicious piece of Spyware that is installed on your Android device once you receive a text message asking you to install a Tracking App due to a ‘missed package delivery’. The ‘Tracking App’ will actually steal your passwords and other sensitive data, whilst sending messages to your contacts to do the same.


The text message asks the user to click on a link (PLEASE DON’T), doing so will take you to a website where you will be prompted to download the App (DEFINATELY DON’T).


Please forward any scam messages to 7726 (SPAM on your keypad), which is a free reporting service.


Although this scam only appears on Android phones at the moment, Apple IOS users should remain alert as this could apply to these handsets at some point.


Please see the link for information on the National Cyber Security Website (PDF)



Residential Garage Burglary.


A garage has been broken into overnight on the 17th in Manor Farm Crescent, WSM. The offender has removed the lock from the garage door and once inside has stolen a bicycle described as a Trek Mountain Bike in Luminous Lime Green with Black XR2 Wheels.


Any information please contact the Police on 101 quoting Ref number: 5221082644 stating NHW Release or Crimestoppers on 0800 555111. Thank you for your support.


Attachments: sheds-and-garages.pdf



Residential Burglary.


A caravan has been burgled at some point between the 12th and 15th in Max Mill Lane, Winscombe. The offender/s have broken through the door and once inside have stolen a selection of alcohol, fire extinguisher, unicycle and other items, some of which were found discarded outside of the property.


Any information please contact the Police on 101 quoting Ref number: 5221080261 stating NHW Release or Crimestoppers on 0800 555111. Thank you for your support.



Catalytic Convertor Thefts.


Please take a moment to view the attached guidance which we would like to share with you in light of the current issues surrounding Catalytic Convertor thefts from Motor Vehicles.


Attachments: catalytic-converter-theft and catalytic-convertor-theft-prevention



The death of His Royal Highness The Prince Philip, Duke of Edinburgh.


Andy Marsh, QPM, Chief Constable of Avon and Somerset Police, and Police and Crime Commissioner Sue Mountstevens said:


“On behalf of all our colleagues we offer our sincere condolences to Her Majesty the Queen and the Royal Family on the death of His Royal Highness The Prince Philip.


“We join with the nation in mourning this sad news. The Union Flag will be flown at half-mast at Police and Fire headquarters as a mark of our deepest respect for the Duke of Edinburgh and his service to the United Kingdom of Great Britain.”


Attachments: hrh-the-duke-of-edinburgh



Residential Burglary.


A home has been burgled between midday and 1pm on the 1st in West Garston, WSM. The homeowner had gone out to take some exercise and upon returning to the property noticed that a Blue Handbag had been stolen from a dressing table containing an electronic tablet a quantity of cash and bank cards. It is possible that a rear door to the property had inadvertently been left insecure as there was no evidence of any force being used to gain entry.


Any information please contact the Police on 101 quoting Ref number: 5221070160 stating NHW Release or Crimestoppers on 0800 555111. Thank you for your support.




Caravan Security


As the restrictions around Covid-19 are being eased and many people are looking at “Staycations” rather than holidays aboard, Caravans are becoming increasingly popular. Unfortunately criminals have also noticed this, so please take steps to increase the security of your Vans.


Secured By Design is the official police security initiative which provides a recognised standard for all security products, and a recent addition to this listing is Caravan iD. This scheme provides an individual identification number for your caravan and motorhome that can be checked to see if it has been stolen. For more information, visit their website at https://caravanid.com/


Other similar products are also available on the SBD website. All these products are police approved products https://caravanid.com/


Attachments: caravan-security



See previous NHW Updates


March 2021 NHW Updates

Posted on 2nd March, 2021



Buying & Selling on Social Media / Online Platforms. (Market Places)


We are seeing an increase in burglaries from garages and sheds where the offenders are clearly seeking out motorcycles, specifically dirt bikes such as KTM & Yamaha. It appears that a number of these bikes have been listed for sale on social media platforms, where a potential buyer arranges to view the vehicle but then doesn’t turn up. Not surprisingly, a day or so later the Garage / Shed is broken into and an attempt is made to steal the bike or it is stolen.


If you are considering selling your vehicle - or any expensive item - follow the guidance provided on the website. Do not automatically assume it is safe to pass over your address details and or photos of your vehicle outside of your garage, especially if it shows your street name and garage number. If you do so and the purchaser doesn’t turn up, be aware and pay close attention to the item you are selling and the security of the location it is stored.


Sadly, this may not just affect you. If your garage is broken into, your neighbour is likely to be targeted and may also sustain damage to their garage in the process.


Remember, whenever you place an advert you are also advertising what you have to steal. Read the guidance provided by the website carefully, and ask yourself if you really need to provide your address or do you meet somewhere public nearby? Always meet any prospective buyers in a well-lit, public area.

Attachments: motorbike-scooter-security and sheds-and-garages



Rogue Trader / Fraud / Potential for Distraction Burglary.


An elderly resident living in rural Yeovil was on Wednesday (24th March) visited by a man claiming to work for a Loft Insulation Company. Prior to this they had received a phone call stating that their Loft insulation warranty was no longer valid as the previous company had become insolvent and they had to accept the visit to maintain the warranty. Once permitted access he was then supposedly looking at the loft hatch when the resident’s granddaughter arrived and noticed an unusual car parked on the driveway. Upon entering the property the granddaughter approached the male and noticed his lanyard did not contain his ID but a driving licence, he had no tools and was in poor health. The loft was not entered at any point and as such he was not left unattended with a photo being taken of the man concerned. The man left and was immediately reported to Police where enquiries are underway.


Do please remain alert to any potential bogus callers stating your Loft Insulation needs attention, how could they possibly know? If it needs work you will contact them, and if they are contacting you there is probably a good reason they do not have enough work.



Bristol Disorder Statement.


Please see the attached document for a joint statement about the Bristol disorder at the weekend from the Chief Constable and the Police and Crime Commissioner.


Attachments: statement-from-chief-constable-and-pcc-following-bristol-disorder

"UPDATE: our initial information suggested two officers had broken bones. Thankfully the injuries – while still serious – did not involve fractures. We believed the information had been verified but it had not, and while we apologise for that there was no intention to mislead." (PDF)



Scams / Local Numbers


We are hearing several reports of members receiving scam calls from local numbers, these are where scammers are trying to trick you into believing they MUST be real as they are near by. One such example has been received from a member in Martock who had a call claiming to be from Ebay security on a local number, very handy if there was indeed a problem with Ebay as we may be able to visit them to fix the problem (After Lockdown)! but quite clearly a scam. Several others have been reported since from various companies and again the ploy is to instil a sense of trust in the recipient.


Do please remain alert to any calls you receive advising for example you have a slow broadband connection, your loft insulation does not meet current regulations, you have post from Royal Mail that has not been fully paid, your Amazon Prime has expired or has been hacked, these will almost certainly be scams and if in doubt hang up, let the phone line clear for at least 5 minutes and then call the company back on a number you know, preferably on a different phone. And please never press 1 on your keypad when asked.




Residential Garage Burglary.


A garage has been broken into overnight on the 17th in Celtic Way, Bleadon. The owner has reported that the garage door has been ripped open and once inside the offender has stolen 2 Mountain bikes described a White and Red with Black writing “Specialise” and the other is a Viper Bike with a Carbon Frame in Grey. A Black & Decker electric Chain Saw was also stolen.


Any information please contact the Police on 101 quoting Ref number: 5221057627 stating NHW Release or Crimestoppers on 0800 555111. Thank you for your support.




Prolific burglars, robbers and thieves to be fitted with GPS tags in Avon and Somerset.


Avon and Somerset Police is one of six forces taking part in a world-first scheme involving burglars, thieves and robbers being made to wear GPS tags on release from prison.


With more than half of those convicted of theft and burglary reoffending within a year, this will be a vital extra source of intelligence to help police catch these persistent offenders.


Under new rules, offenders committing acquisitive crimes that have served a prison sentence of a year or more will be automatically fitted with a tag on release, allowing their whereabouts to be monitored by GPS satellites 24 hours a day for up to 12 months.


Police will work with HM Prison and Probation Service staff to investigate whether those on the tags have been in the vicinity of recent offences. It could provide the crucial evidence needed to catch the perpetrators.


The intention is the tags will also act as a deterrent, protecting the public from further burglaries and thefts and targeting so-called ‘career criminals’.


Minister for Crime and Policing, Kit Malthouse MP said: “Being burgled or robbed is devastating and I understand how frustrating it is when the perpetrators can’t be caught, both for the public and the police.


“Tagging these prolific offenders so we know where they are 24 hours a day should be powerful persuasion to change their ways and will help police find and charge them if they don’t. It’s another tool helping probation staff to cut crime and keep the public safe.”


National Police Chief’s Council Electronic Monitoring Lead, Deputy Chief Constable Jon Stratford said: “Tagging prolific offenders provides a strong deterrent and means officers will be able to quickly arrest and gather evidence against anyone suspected of being involved in a robbery, burglary or other theft.


“This scheme will play a part in our overall work to prevent crime and keep our communities safe.”


DCI Dickon Turner, who leads the Integrated Offender Management team at Avon and Somerset Police, said: “We’re pleased to be one of the initial six forces taking part in this scheme and we estimate around 60 offenders will be tagged within the first six months in our force area.


“This innovative partnership approach will provide another tool we can use to help break the cycle of re-offending and reduce the amount of acquisitive crime committed.


“We know these crimes cause untold misery to victims. We believe this scheme will intensify our ability to tackle these offences head-on and bring prolific offenders to justice.”


The scheme will initially launch in six police force areas (Avon and Somerset, Cheshire, Gloucestershire, Gwent, Humberside and West Midlands) on 12 April and will be extended to a further 13 areas in September.


Police officers will be able to submit any offences they are investigating to a dedicated unit overseen by HM Prison and Probation Service. Trained staff will then be able to check the location history of those on tags against the details of the crime, allowing police to either rule out or investigate suspects further.


The joined up nature of this work builds on the recently updated Integrated Offender Management strategy, which sees police and the Probation Service working together to reduce neighbourhood crime.




Theft from an Outbuilding.


An outbuilding has been broken into sometime between the 11th and the 14th in Wimblestone Road, Winscombe. The offender has rolled back the roof in order to establish entry and once inside has stolen a motorcycle engine described as a Honda CR500 (Scrambler) before making off.


Any information please contact the Police on 101 quoting Ref number: 5221055152 stating NHW Release or Crimestoppers on 0800 555111. Thank you for your support.



Vehicle Crime.


A car has been damaged overnight on the 10th in Anson Road, Locking. The owner of the Toyota vehicle returned to find the Catalytic Convertor had been cut away. Do please remain alert to any suspicious activity, particularly around the underside of any cars. Honda, Toyota & Lexus models in particular and report anything you feel unusual, this may include observing more than one person under or around a vehicle whilst jacking in a hurry and cutting noises.


Please read the attached advice. Any information please contact the Police on 101 quoting Ref number: 5221052101 stating NHW Release or Crimestoppers on 0800 555111. Thank you for your support.


Attachments: catalytic-convertor-theft-prevention



Attempted Theft from a Garden Shed.


A garden shed was subject of an attempted theft on the 8th at 00:45 in Well Close, Winscombe. The owner observed 3 young males in their garden attempting to force the lock on the shed door but without success, they left quite promptly.


Any information please contact the Police on 101 quoting Ref number: 5221049203 stating NHW Release or Crimestoppers on 0800 555111. Thank you for your support.



Phone fraud warning after incidents reported in Somerset


We’re reminding people to be cautious and recognise signs of telephone and courier fraud following a number of reported incidents in Somerset in recent days.


We’re investigating four reports in the Bridgwater area of fraudsters phoning potential victims and claiming to be police officers dealing with fraud.


In one instance, a woman in her 90s living in Sedgemoor, was called by a fraudster falsely claiming to be working for police in Bournemouth. He told her officers had arrested someone who had her account details and claimed her bank were involved in the scam.


He went on to encourage her to take out a four-figure sum from her bank and to lie to cashiers about why she was making such a large withdrawal, before handing it over to a ‘courier’ who would give her a password when he arrived. She duly handed the money to the fake ‘courier’ and also provided personal banking information over the phone, which led to money also being stolen from her account.


Fraud protect officer Amy Horrobin said: “Fraudsters tend to prey on the elderly and vulnerable people but anyone can be a victim. There’s no shame in being tricked by these professional criminals, they can be very convincing.


“We must stress though police will never asking you to make a withdrawal from your bank for an investigation. They will never ask you to hand over personal banking details, such as your PIN. And they will never ask you to hand money to a courier who will collect it. The same goes for banks and other legitimate organisations and agencies.


“It is difficult during a phone call out of the blue to always think clearly, especially if the subject appears at face value to be very serious.


“So if you are unsure if what you’re being told may be a scam, then hang up the phone – the person at the other end of the phone will not be offended by you being cautious, if they are who they claim to be.


“Leave it five minutes, make sure you hear a dialling tone and the person who called initially has cleared the line, before then calling the organisation or company back. Use a number they advertise on their website or in the phone book. Don’t use any number the person gives you.


“Alternatively call police on 101 or speak to someone you know for further advice.”


We are also aware of an unsuccessful attempt to defraud someone living near Glastonbury too over the past week.


Crime prevention advice


Genuine callers, such as from a bank, police or crime agency, will:

* never ask you to withdraw cash for them

* never arrange for cash to be collected by a courier

* never ask for bank card details

* never ask for your PIN

We’d urge any other victims in the Bridgwater area to come forward and contact the police on 101, giving reference number 5221045252.


More information on how to prevent being a victim of fraud is available on Action Fraud’s website and we’d ask people to spread the message to friends and family, especially people living alone, to prevent further victims. https://www.actionfraud.police.uk/



See previous NHW Updates


February 2021 NHW Updates

Posted on 1st February, 2021


Lloyds Bank, Text Message Scam


One of our coordinators in Cheddar, has very kindly made me aware of this latest scam. I then had a conversation with a very helpful member of staff from Lloyds bank who offered some useful tips.


The scam itself which you can view on the attached document comes from a random mobile number suggesting a new payee has been linked in your app and to click on the below link if this was NOT you. (Please do not do this)


Having queried this, two details are missing. When contacted in this way legitimately by Lloyds they will always include your name and the last 4 digits of your account number.


If you do receive one of these messages do please take a moment to ensure these details are included, if indeed you do bank with Lloyds.


Attachments: scam-text



Car Crime


A car has been damaged overnight on the 18th whilst parked in The Bury, Locking, WSM. The offender cut the Catalytic Convertor from the Honda make car. Do please remain alert to any suspicious activity particularly around the underside of any vehicles. Honda, Toyota & Lexus models in particular and report anything you feel unusual, this may include observing more than one person, jacking a vehicle in a hurry and cutting noises.


Please read the attached advice.


Attachments: catalytic-convertor-theft-prevention


Any information please contact the Police on 101 quoting Ref number: 5221038273 stating NHW Release or Crimestoppers on 0800 555111. Thank you for your support.




National Insurance Scam (Telephone Call)


We have been made aware that a scam has been circulating where the offender is claiming either your National Insurance number has been compromised or has been used in serious crime. This scam is conducted via a telephone call which is automated, promptly followed by the usual request for action on the part of the recipient to press 1 on the keypad, again 'please do not do this'. You may feel pressured into doing so as the message may state they are from the National Crime Agency, 'they are not'. This is a scam.


If you receive a call claiming your National Insurance number has been compromised asking you to press a button on your keypad, please terminate the call.


Any general National Insurance enquiries can be found here (PDF)


Attachments: do-not-press-1




Distraction Burglary


AMBERLANDS CLOSE, BACKWELL, sometime between 3:30pm and 3:45pm on Tuesday the 16th of February, a mixed race male has knocked on a door when answered he said he had a food delivery, the resident refused delivery, the male then asked for a note to say they refused delivery, while the victim went to get some paper the male has stepped inside and has stolen a purse, which contained cash,


Please remind your members, family and friends to ask for identification of callers and if necessary close the door while checking, genuine callers will understand the need for security,


When reporting a crime or giving information through Crimestoppers, No personal details are taken, information cannot be traced or recorded and you will not go to court or have to speak to a police officer.


If you have any information regarding this incident, contact the Police on 101. Alternatively you can call Crimestoppers anonymously on 0800 555111, or via their online form.


Please quote Reference number 5221034194, Thank you.




Residential Burglary


A property has been burgled between 7pm on the 10th and 3:15pm on the 11th in Bristol Road, Huish, WSM. The offender appears to have forced entry to the property via the front door, tool marks are evident on both the door and door frame. Once inside a search of 3 rooms was conducted before the offender departed with a small amount of cash.


Any information please contact the Police on 101 quoting Ref number: 5221030533 stating NHW Release or Crimestoppers on 0800 555111. Thank you for your support.


Attachments: burglary-prevention-advice



Drugs seized after search near Banwell


We seized drugs, cash and an unlawful knife following a search of a rural property near Banwell last week.


Officers from the Operation Remedy team set up to target burglary, drug and knife crime searched the address on Wednesday afternoon, 3 February.


They seized cannabis plants and dried cannabis, growing equipment, a flick knife, cash and also substances believed to be cocaine and heroin.


A man is due to be interviewed in connection with the seizures at a later date.


If you or someone you care for is affected by drug use, there’s information on the support and advice available on North Somerset Council’s website.


If you have information about drug crime, talk to your neighbourhood policing team. You can get in touch online through our website, or call 101.


If you don’t want to talk to us, you can give information 100 per cent anonymously through the independent charity Crimestoppers on 0800 555 111. They never tell us who you are, just what you know.




BT Telephone Scam


One of our schemes from North Somerset has kindly notified me of an old scam that has re appeared. Here are the basics of what you need to look out for and be aware of:


A caller will state they are from BT, and you have an unsettled balance on your account of £****, you will be disconnected if immediate payment if not made and the bill will rise when re connected at a later date.


When challenged, they provide a false name, last used was 'John Peacock' and a strong foreign accent was detected, the caller states they can prove they are from BT and goes through a process where they pretend to disconnect the line momentarily. The recipient is asked to end the call and try and call someone else which they find is not possible The reason this is not possible is the caller had initiated the call and only they can terminate, they simply mute the phone to make it appear they are not there, this gives the impression the line is dead. When the Scam caller hears you stop trying to call out, they will clear the line and call you back giving the impression they have re connected your line.


At this point you may feel reassured this is genuine, IT IS NOT.


If in any doubt call your provider and check with them, never hand over your bank details to someone that calls you out of the blue.




Previous Neighbourhood Watch Blogs


December and January 2021 NHW Updates

Posted on 10th January, 2021


Dog Thefts


There were two incidents where dogs were stolen during the night of Tuesday 26 January. On both occasions pure bred dogs or new-born puppies were taken from secure outside pens. One incident was in Alveston, South Gloucestershire and the other at Queen Charlton in Bath & North East Somerset. Whilst both of these were outside of our area, this does not mean it could not head our way and it is far better to be forewarned.


We want to remind all dog owners to review and increase the security of their pets wherever possible. Ensure that they are microchipped and registered, and make sure your garden is secure.


It is estimated that dog thefts have increased by 250% as the Covid restrictions have caused a huge demand for puppies across the country. Although these offences are classified as “Theft”, losing a pet in this way can cause enormous trauma and heartbreak to a family.


You can find advice on protecting your dog on many sites on the internet, one of them being here





Remain alert to Vaccination Scams


A couple of our coordinators have directed me to another potentially hazardous scam claiming to originate from the NHS offering the vaccine for Covid-19. On first impressions it looks quite genuine, until the point at which it asks for payment details.


As we all know the vaccine is completely free, the NHS will never ask for your bank account or card details, your pin or banking password and they will not ask for proof of identity such as passport, driving licence or pay slips.


Please see the attached copy of the scam email.


Here is a link to the NHS website to find more information: 


Attachments: vaccine-email-scam




Potential Scams (Calls & Texts)


I have been contacted by two of our Neighbourhood Watch schemes to advise of the following potential scams, do please remain alert and if it doesn't seem right check and check again, never be afraid to hang up the phone.


Lloyds Banking - New Payee (Text Message)


States: You have successfully been paired with a new device, Call 447780337*** if it is not you.


The member to the mobile phone to a local Lloyds branch that confirmed it is not a message issued by them.



Sky Protect Insurance (Phone Call)


Caller: Claimed she was called Zara from Sky Protect Insurance, provided a call back number of 0203 8077*** this has been checked with Sky and is incorrect, this is an unrecognised London number. Calling this could sign you up to a worthless expensive policy. The official Sky number is an 0800 number.




Residential Garage Burglary


A garage has been broken into overnight on the 20th in Hamwood Close, WSM. The owner was notified by a neighbour who noticed the garage door was open and closed it assuming it had blown open due to the wind. Upon inspection it became apparent that an offender had gained access and had stolen a Trek Mountain bike in Black (Front and Rear tyres are different) and a rare specialised bike with a Red Carbon fibre Chrome frame.


Any information please contact the Police on 101 quoting Ref number: 5221014350 stating NHW Release or Crimestoppers on 0800 555111. Thank you for your support.


Attachments: sheds-and-garages



Covid Scam (Fake Text)


Trading Standards and some of our Neighbourhood Watch Schemes have made us aware of a scam being used by criminals. A text message, claiming to be from the NHS, is going around asking you to register to receive the immunisation, but which also asks for your personal information and debit/credit card details.


The vaccination is only available on the NHS, and you will not have to pay for it.


At the moment local surgeries are arranging appointments, and they will not ask your for any bank or credit card details. Attachments: covid-19-scam



Can you help us find this jewellery’s rightful owner?


We’re appealing for help to identify the rightful owners of a quantity of jewellery.


Operation Remedy officers seized the items on Wednesday 16 December as part of their ongoing activity tackling burglary, drug and knife crime.


The items include stone-set bracelets, necklaces and earrings, two watches and a pair of hoop earrings (pictured), which are all suspected of being stolen in burglaries.


If you have any information which could help to identify the rightful owners, call 101 quoting reference 5220197748.


Attachments: jewellery



Ongoing Amazon Scam Calls


I have been advised this morning that unfortunately one of our members has fallen foul to this scam. They received a call claiming to be from Amazon and that a payment request had been made on their account from a company in London and were they aware of any such transaction?. Clearly not aware, the caller stated they must have been hacked and went through a lengthy procedure at the end of which the member checked their online bank account to find a substantial amount of money had been removed.


Please NEVER give out any personal details to anyone claiming to be from Amazon or any other company that calls you out of the blue. Terminate the call and call back on a number you trust and preferably from a different phone, if this is not possible then wait at least 5 minutes for the line to disconnect.



Garage Burgulary


HILLYFIELDS, WINSCOMBE, sometime between 4pm on Wednesday the 2nd and 6pm on Thursday the 3rd of December, someone has kicked the side door of a garage, to gain entry, 4 mountain bicycles have been stolen. The garage had a ground anchor fitted and the bikes were chained to this, the chain was cut off and left on the floor, It is possible a vehicle was used to transport the bikes away, which may have been parked on the A38, 2 males were seen on CCTV


Battery operated alarms can be purchased for buildings without an electricity supply, which may deter some thieves or alert neighbours,


It is suggested that 10% of the value bike is spent on security and secured when left, we also suggest people register the bike on “BIKEREGISTRY” web site, we have been successful in reuniting bikes back to their owners through this site,


When reporting a crime or giving information through Crimestoppers, No personal details are taken, information cannot be traced or recorded and you will not go to court or have to speak to a police officer.


If you have any information regarding this incident, contact the Police on 101. Alternatively you can call Crimestoppers anonymously on 0800 555111, or via their online form.


Please quote Reference number 5220272221



Find out the coronavirus restrictions in your local area.


As we have just come out of the 2nd National Lockdown, Somerset has emerged into a 2 tier system.


The below link provides some useful information. All you need to do is follow the link, scroll down and insert your postcode, click find, then click on "Find out what the Tier rules are" in green.


I hope this is useful. https://www.gov.uk/find-coronavirus-local-restrictions 



Telephone Fraud Alert (Important)


Two elderly residents in the Clevedon area have been the subject of serious fraud. Both received telephone calls today, 2nd December, stating they were police officers - one from Luton and the other allegedly from Bristol. The supposed officers were very persistent and even asked one of the victims to call 191 to check their identity with a colleague. This was a clever ploy, as the line had not been disconnected and the phone was merely handed to an accomplice.


In both instances they were asked to attend their banks, and were advised by the fake police that they could get around the security measures / questions. On arrival the victims withdrew thousands of pounds between them, which was later collected from their homes by a courier. A password was given by the fraudster to use when handing the money over to the courier to make it even more convincing.


This type of fraud can occur anywhere, so always be wary of unexpected calls. Never give out any personal details, especially financial account numbers or passwords. If you have any concerns, hang up immediately. Contact the bank or organisation they claim to represent using a mobile or different phone in case the offenders are still on the line. Never use any telephone numbers provided by the fraudster. Police will never ask you to attend you bank or withdraw cash.


See previous NHW Updates



November 2020 NHW Updates

Posted on 19th November, 2020



HMRC Scam Emails


We have kindly been made aware of a couple recent scam emails that are again going around claiming to represent HMRC. The attached file is for your information and awareness and will show you what to look out for, but as a rule HMRC will not give money away unless it has been claimed for.


Also do please be aware of any unexpected email that suggests you may have had a failed delivery, particularly this time of year and never part with any personal information. Stay safe.


Attachments: scam-emails-hmrc.pdf



COVID-19 Patrols in place as second lockdown comes in


Please see the attached document, which details some of the 41 reports of COVID-19 legislation breaches across the Avon and Somerset policing area from Wednesday 4th to Thursday 5th November, both before and after the new lockdown regulations came into force. There is also a link to the government website which has the most up-to-date information at the bottom of the attached file. (Blue Highlighted Text)


Attachments: covid-19-patrols-in-place-as-second-lockdown-comes-in.pdf



Somerset: Security Tips for Closed Business Premises & Home Working.


As we will enter a second Covid-19 National lock down tomorrow, Thursday 5th November, please find attached some security tips for members who are business owners. These can help you secure your property both at work and at home.


Attachments: security-tips-for-closed-business-premises.pdf




Can you help us identify this man?


We’re releasing a CCTV image of a man we’d like to identify following a GBH in Weston-super-Mare. A man in his 40s sustained a broken arm and fractured ribs when he was assaulted outside Sass Bar on South Parade following an argument with a group of young people.


The incident happened at about 1am on Saturday, 10 October.


The victim was pushed to the floor by a man described as white, aged in his late teens/early 20s, of slim build, with short dark hair which was shaved around the sides but longer on top. He was wearing a maroon coloured short sleeved t-shirt, black trousers which had white piping down the side of the legs and black shoes.


Anyone who recognises the man in the CCTV image is asked to call 101 and provide the call handler with the reference 5220210786.


You can contact the independent charity Crimestoppers 100 per cent anonymously on 0800 555 111or via their Anonymous Online Form.


No personal details are taken, information cannot be traced or recorded and you will not go to court or have to speak to police when contacting Crimestoppers.



Crime Figures Updated


Please follow the link below to access your local Beat Team web page, simply insert your post code in the address bar at the top where it says "Start typing your address", then select your address.


Scroll to the bottom of the page where it shows "Beat Crime Statistics"  



See September and October 2020 Updates

Police Coronavirus Recovery Survey

Posted on 14th September, 2020


"This has been a difficult year for everyone and we have a unique opportunity to re-evaluate the policing services we are delivering and ensure that the voices of local people are heard in that process.


Help us understand what matters most in your community by completing our survey. Your feedback will help us ensure Avon and Somerset Police are focusing money and resources in the right areas of policing.


We are collecting this information to help shape and inform our services and no personal data will be collected or stored."


The survey takes about 5 minutes to complete.



See also: